Terms and Conditions

Payment Options 

Online Card Payments
Visa, Master and American express Card payments are processed through an online payment
gateway system. You need not worry about your card information falling into the wrong hands
because your bank will authorize the card transaction directly without any information passing
through us. In approximately 25-30 seconds (depending on your internet connection) your bank
will issue, using the online payment gateway, an authorization code and confirmation of
completion of transaction.

Happy Map Holidays Pvt Ltd, as a Verisign Certified Site, uses the latest 128 bit encryption technology and
other sophisticated methods to protect your credit card information. You can book your product
using SSL encryption (the internet standard for secure transactions). In fact, transacting online
with a credit card at the Website is even safer than using a credit card at a restaurant because
we do not retain your credit card information. You can be assured that Happy Map Holidays Pvt Ltd offers
you the highest standards of security currently available on the internet so as to ensure that
your Online shopping experience with us is private, safe and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions
must be received by Happy Map Holidays Pvt Ltd 72 hours prior to the time of departure; else, the order is
liable to be cancelled.

Pay at hotel reception 

With some of our partner hotels Happy Map Holidays Pvt Ltd has negotiated a special facility where Planet
Hospitality customers can pay the hotel directly at the reception at the time of check-in at the
hotel.

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your
transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your
purchase / transaction within the stipulated time period, first look into your folder to verify that it has
not been misdirected, and if still not found, please contact us at via email at [email protected] or call us at +91 9593449344.

Delivery of Products / Services 

 Any Reservations/ Enquiry done with Happy Map Holidays Pvt Ltd will be acknowledged with a Temporary or
Confirmed Reservation Voucher to the email specified while entering the Guest details.